Data deletion

The fastest route

If you already have a W AUTO POST login, the quickest options are inside the product:

• To revoke a social account connection, open the account in your dashboard and choose Disconnect. The stored authorisation is deleted immediately.
• To delete your whole account, use the form here — it links the request to your signed-in identity automatically, which speeds up verification.

You can also revoke W AUTO POST's access directly from the platform, at any time, without involving us. That takes effect immediately:

• Google / YouTube — Google security settings.
• TikTok — Settings and privacy, then Security and permissions, then Manage app permissions.
• Instagram / Meta — Settings, then Apps and websites, then remove W AUTO POST.

What gets deleted

When we process a full account deletion:

• Your login and profile are removed.
• Stored access and refresh tokens for your connected accounts are deleted, ending our ability to act on those accounts.
• Uploaded media, thumbnails, captions and draft posts are removed.
• Scheduled posts are cancelled and will not publish.

What is not deleted, and why

• Posts already published to a social platform stay on that platform. Deleting your W AUTO POST data does not reach into TikTok, Instagram or YouTube — you need to delete those posts on the platform itself.
• Audit records of security-relevant actions are retained, with identifying details minimised. An audit trail that could be erased on request would be worthless as a security control.
• Records we must keep to meet a legal or accounting obligation are retained for as long as that obligation lasts.

If you are an agency's client

Where an agency uses W AUTO POST to manage your accounts, that agency controls the records about you, and we act on their instructions. We will forward your request to them and help them action it. You may also want to contact the agency directly.

Timing

We verify every request before acting on it, so that nobody can delete someone else's data. We aim to complete verified requests within 30 days and will confirm by email when it is done. If we cannot verify a request, we will tell you what else we need rather than silently ignoring it.

Other ways to reach us

You can also email [CONTACT EMAIL NOT YET CONFIGURED] or use the contact page. See the Privacy Policy for the full picture of what we hold and why.